Unmatched Service

service Contacts

Meet our expert support team dedicated to providing exceptional service and expertise in tufting technology.

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Jimi McCollum

electrical service manager
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Cody Godfrey

mechanical service manager
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Clint Harkins

Field service manager
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Zach Monroe

Vice President, Sales & Service

need help with parts for your machine? Check out our Aftermarket Support page where our parts sales team will be happy to help.

Worry-Free Service

With direct access to original designs and drawings, CMC has complete knowledge of your tufting investment. When you combine our knowledge and history with the latest technologies in manufacturing, service, and engineering, the CMC Customer Care/Service Team is the only genuine OEM source for CMC brand parts and services.

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On-site Technical Assistance

CMC Field Service Representatives are available to provide technical assistance at your site for problem diagnosis and resolution, as well as accurate determination of replacement parts and maintenance needs. You can have complete confidence in our team to keep your machines in production.

Frequently Asked Questions

If you do not find the answer to your question below, please get in touch with us! We would be happy to provide answers.

What is CMC's expertise in tufting technology?

Card-Monroe is a recognized global leader in tufting technology, specializing in advanced machinery and solutions for the textile industry. With years of experience and a strong reputation, we offer innovative and high-performance tufting solutions.

What is tufting technology?

Tufting technology is a process of creating textile products, such as carpets and rugs, by inserting yarn through a backing material using specialized tufting machines.

How does tufting technology work?

Tufting machines use needles to push yarn through the backing material, creating loops or cut pile tufts. These tufts are then secured with a backing material to form the final product.

What are the advantages of tufting technology?

Tufting technology offers numerous advantages, including design flexibility, high production speed, cost-effectiveness, and the ability to create a wide range of patterns and textures.
The advantages of tufting technology include the ability to create intricate designs, fast production rates, and the versatility to produce a variety of carpet types. It also allows for customization, quick turnaround times, and the ability to meet varying customer demands.

What types of tufting machines does Card-Monroe offer?

Card-Monroe offers a wide range of tufting machines, including cut pile tufting machines, loop pile tufting machines, multi-level loop tufting machines, and pattern tufting machines. CMC offers a comprehensive range of tufting machines designed to cater to different tufting requirements. These machines are known for their reliability, precision, and advanced features that enhance productivity and quality.

What industries benefit from tufting technology?

Tufting technology finds applications in various industries, including residential and commercial flooring, automotive interiors, hospitality, sports surfaces, and more. Tufting technology has a wide range of applications across different industries. It is commonly used in the production of carpets and rugs for residential and commercial spaces, automotive interiors, hospitality establishments like hotels and restaurants, sports surfaces such as artificial turf, and more.

Connect with the Global Tufting Experts

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