We are thrilled to welcome you to Card-Monroe Corp. and express our gratitude for considering us as your next career destination. People and family are what is most important to us, and we have an exciting culture that we can’t wait to share with you. Card-Monroe’s Core Values are to treat every employee with love, dignity and respect while displaying a Servant’s Heart.
Feel free to explore our website and social media to get a deeper sense of who we are and what we stand for. We have competitive salaries and great benefits. We would be thrilled to have you join our team!
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At Card-Monroe, we are proud to be the world leader in tufting technology. As we continue to expand and innovate, we are constantly looking to strengthen our team.
Chattanooga, TN, USA
Full Time
Work Details
The Information Technology Manager will provide strategic oversight and tactical excellence for Card-Monroe computer systems and user experience including policy and process. This role focuses on corporate business systems and projects related to manufacturing processes and systems integration. Scope includes all internal and external infrastructure including network, hardware, as well as software applications. The I.T. Manager will participate on improvement teams and continuous improvement projects to support the forward movement of continuous improvements involving technology. The I.T. Manager will directly supervise all I.T. staff and oversee their development. The I.T. Manager will also foster a collaborative environment and ensure positive user experiences.
· Responsible for companywide computer system and components including hardware, network, firewall, switches, and software applications.
· Develops and executes information technology policies and strategies in line with corporate mission, values, and strategic directions.
· Completes projects by coordinating resources and timetables with user departments.
· Verifies system and application results by conducting audits of technologies implemented.
· Preserves assets by implementing and testing disaster recovery and back-up procedures and information security and control structures.
· Balances utilization of external and internal technical resources to optimize cost and provide efficient and useable systems.
· Manages and develops staff including technical skills development, coaching, performance appraisals, and corrective discipline as needed.
· Develops personal growth opportunities for self and staff.
· Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
· Maintains a safe and secure work environment.
· Ensure software applications are fully functional and performing as required.
· Collaborate with all employees to determine software portfolio needs and requirements.
· Enhance existing systems by working with users to evaluate and implement improvements.
· Support application upgrades and provide future directions and requirements.
· Perform and support integration of various software systems utilized within the company.
· Ensure integrity of backups and secure data according to established procedures.
· Train users on functionality of specified applications.
· Communicate with appropriate personnel regarding application issues and status of resolution.
· Field incoming problem tickets to resolve application and software issues.
· Troubleshoot and resolve issues related to business applications, data, queries, reports, and related applications.
· Collaborate with vendors and technical support as needed to resolve issues.
· Test software upgrades and/or new software to determine compatibility and functionality requirements.
· Set-up and configure hardware (i.e. laptops, phones, video conferencing equipment, etc.).
· Oversee response and remediate incoming helpdesk requests.
· Assist in performing hardware and software installation and maintenance procedures.
· Work outside of regularly scheduled hours for maintenance and emergency purposes.
· Work offsite and/or remote as necessary to complete maintenance and other tasks.
· Other tasks and projects as necessary and/or directed.
· Bachelor's degree in applicable field of study
· Five plus years of experience with similar duties
· Knowledge of contemporary infrastructure and security protocols and techniques
· Experience or knowledge of SQL and C# (or other OOP languages)
· Experience with Windows/Office Software
· Preferred experience with the following platforms:
-ERP Epicor or similaro CRM Salesforce or similar
-Office 365
-Active Directory
-Creo/Windchill (or other PDM/PLM solution)
· Light lifting, standing, and walking throughout the plant and office.
· Requires ability to use a keyboard, monitor, calculator, and other office equipment.
· Requires the ability to communicate written and verbally, both in person and using modern technology.
· Time split between the office and the shop floor.· Average office and manufacturing shop noise levels.
· Safety shoes and eye protection.
· Must be able to lift fifty pounds and transport short distances.
Chattanooga, TN, USA
Full Time
Work Details
Create satisfied customers by installing and servicing the electrical aspects of CMC tufting machines; including sew-offs, operator training, and warranty work. Technicians receive their work assignments from their manager and work independently, with minimal supervision at customer locations throughout the world.
Travel to assigned job sites as required; assemble, install, diagnose, and service products to meet manufacturer's specifications and company safety, quality and productivity standards.a. Inspects products and parts, repairing when necessary.b. Carry required tools, parts and supplies required to perform each assigned job.c. Follow company travel policies and procedures.Demonstrate professional customer-service skills at all times.a. Answer any customer questions or inquires and or forward to the Service Manager.b. Arrive at the job site at the specified time. Notify the Service Managers of any delays. Use time productively and in a value-added manner.c. Maintain uniforms and personal grooming/hygiene for a neat and clean appearance.d Manage assignments on a project basis. Review project plans with customers before beginning work and provide routine updates to keep the customer and your manager informed.Maintain and submit accurate records and documentation in a timely manner* obtaining the proper signatures. *(Labor Tickets: At the end of the assignment or weekly as a minimum. Customer orders/Expenses: Daily)a. Accurately record machine specific information, i.e.; serial number, gauge, customer's machine number and description of work performed.b. Accurately record start/stop times for work updating machine maintenance records.c. Routinely and accurately, report the status of assigned jobs as required.d. Complete all documentation in a neat and legible manner.Maintain a clean and safe work environment; properly use correct tools and PPE.a. Follow CMC and customer safety policies and procedures. Work using ergonomic principals for all tasks t to minimize strain and repetitive motion.b. Ensure safety of work area, barricade work area as required, and maintain good housekeeping practices. Report any unsafe conditions to the Service Manager and Safety Manager.Communicate in an effective, accurate, and polite manner with customers, company personnel and manager to meet company and customer standards.a. Follow assignments and instructions from Service Manager. Be receptive to suggestions /comments made and take the necessary action to resolve any issues. Notify Service Manager of any incomplete work.b. Document any non-conformances, take photos, and submit daily status report/updates.c. Submit ECR/QAR forms for any improvements/opportunities. Document any field changes required, and notify Service Manager for any requested customer changes.Skillfully perform all related tasks to meet customer expectations and fulfill company requirements.
Two-year technical degree in electrical/electronic field preferred.Experience with carpet tufting machines preferred.Must have 2-5 years of hands-on experience in the assembly, repair or rebuilding complex electrical control cabinets, motor drives and servo controls, PLC systems, wiring to complex industrial control systems, programming of analog and digital devices and logic controllers.Must be able to travel frequently within the US and to foreign countries on extended assignments.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee frequently is required to stand, talk and hear. The employee is occasionally required to walk; sit; climb, balance, stoop, kneel, crouch, crawl, taste and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Chattanooga, TN, USA
Full Time
Work Details
Create satisfied customers by installing and servicing the electrical aspects of CMC tufting machines; including sew-offs, operator training, and warranty work. Technicians receive their work assignments from their manager and work independently, with minimal supervision at customer locations throughout the world.
Travel to assigned job sites as required; assemble, install, diagnose, and service products to meet manufacturer's specifications and company safety, quality and productivity standards.a. Inspects products and parts, repairing when necessary.b. Carry required tools, parts and supplies required to perform each assigned job.c. Follow company travel policies and procedures.Demonstrate professional customer-service skills at all times.a. Answer any customer questions or inquires and or forward to the Service Manager.b. Arrive at the job site at the specified time. Notify the Service Managers of any delays. Use time productively and in a value-added manner.c. Maintain uniforms and personal grooming/hygiene for a neat and clean appearance.d Manage assignments on a project basis. Review project plans with customers before beginning work and provide routine updates to keep the customer and your manager informed.Maintain and submit accurate records and documentation in a timely manner* obtaining the proper signatures. *(Labor Tickets: At the end of the assignment or weekly as a minimum. Customer orders/Expenses: Daily)a. Accurately record machine specific information, i.e.; serial number, gauge, customer's machine number and description of work performed.b. Accurately record start/stop times for work updating machine maintenance records.c. Routinely and accurately, report the status of assigned jobs as required.d. Complete all documentation in a neat and legible manner.Maintain a clean and safe work environment; properly use correct tools and PPE.a. Follow CMC and customer safety policies and procedures. Work using ergonomic principals for all tasks t to minimize strain and repetitive motion.b. Ensure safety of work area, barricade work area as required, and maintain good housekeeping practices. Report any unsafe conditions to the Service Manager and Safety Manager.Communicate in an effective, accurate, and polite manner with customers, company personnel and manager to meet company and customer standards.a. Follow assignments and instructions from Service Manager. Be receptive to suggestions /comments made and take the necessary action to resolve any issues. Notify Service Manager of any incomplete work.b. Document any non-conformances, take photos, and submit daily status report/updates.c. Submit ECR/QAR forms for any improvements/opportunities. Document any field changes required, and notify Service Manager for any requested customer changes.Skillfully perform all related tasks to meet customer expectations and fulfill company requirements.
Two-year technical degree in electrical/electronic field preferred.Experience with carpet tufting machines preferred.Must have 2-5 years of hands-on experience in the assembly, repair or rebuilding complex electrical control cabinets, motor drives and servo controls, PLC systems, wiring to complex industrial control systems, programming of analog and digital devices and logic controllers.Must be able to travel frequently within the US and to foreign countries on extended assignments.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee frequently is required to stand, talk and hear. The employee is occasionally required to walk; sit; climb, balance, stoop, kneel, crouch, crawl, taste and smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Chattanooga, TN, USA
Full Time
Work Details
Objective: To promote an Incident and Injury Free (IIF) workplace that is focused on the wellbeing of all employees. The Safety Specialist will work to continually enhance the wellness, safety, and training culture at Hixson and Ringgold locations to ensure OSHA compliance and a healthy, safe work environment for CMC associates.
· Review, update, and maintain OSHA complaint safety policies that are practical and impactful.
· Serve as a Safety expert and resource for Safety Committees, Management, and all employees.
· Proactively engage management with future vision for emerging compliance issues and overall engineered Safety solutions.
· Develop and conduct an annual Safety Training Plan including drills.
· Provide New Hire Safety Training.· Serve an active role in the incident investigation process and root cause analysis for accident prevention.
· Coordinate and perform routine safety and environmental audits. Prepare and submit detailed reports to department managers for corrective action to be taken or maintenance to be performed. Follow-up to ensure proper action has been accomplished.
· Partner with Supervisors and Management to ensure Safety needs are addressed.
· Maintain documentation and required metrics for any Safety recognition and compliance.
· Record safety and environmental compliance information and provide reports for Management Team.
·Maintain documents for shipments of facility non-hazardous, hazardous, and universal chemical waste.
· Monitor and maintain supplies related to safety and environmental functions.
· Pursue continuous Safety Education for self-development as well as to stay abreast of changing regulations and requirements to achieve best in class status.
· All other responsibilities as assigned by leadership.
· Must be a self-starter and good communicator who is able to creatively resolve Safety issues.
· Minimum Associate Degree or at least 2-3 years' experience working in a manufacturing environment.
· Proficient in Microsoft Office software usage
· Ability to research and apply Federal, State and OSHA regulations and to achieve Safety certifications.
Light lifting, standing, and walking throughout the plant and office.
· Requires ability to use modern communication/office devices, i.e. personal computer, cell phone, and calculator.
· Requires the ability to communicate well verbally, both in person and on the telephone.
· Time split between the office and the shop floor.
· Average office and manufacturing shop noise levels.
· Safety shoes and eye protection
Ringgold, GA, USA
Full Time
Work Details
To cut, punch, weld, bend and paint in accordance with prints, sketches, specifications and samples with minimal supervision.
Must be able to read and understand blueprintsEnsure conformance with established company quality standards. Report improper operating, faulty equipment, defective materials and unusual conditions to supervisor. Maintain work area and equipment in a clean and orderly condition.Follow all established safety rules and regulations. Accept new responsibilities as required. A physically demanding position requiring heavy lifting and carrying [50-100 lbs.]. The ability to stand continuously is essential with occasional walking and sitting. The nature of this position will require employee to perform a wide range of physical activities ranging from pushing and pulling heavy objects [50-100 lbs.] to crouching, kneeling, bending and handling. Must be able to operate hand and power tools.Must be able to measure dimensions to 1/32".
High School or 3-5 years fabrication shop experience.
In CMC's yearly anonymous employee survey, one of the questions employees are asked is what specific
things about CMC make it a great workplace? Here are a handful of responses:
Service Dept. team member
Engineering team member
plant team member
office team member
