|Home » Service|
SERVICE YOU CAN RELY ON
From installation and sew-off of your new tufting machine, to maintenance and repair, for over 30 years CMC has provided all the support needed to keep your tufting operations performing at optimum levels. We provide unmatched service and support along with on-time delivery of genuine CMC brand service parts. From our main plant in Chattanooga, we design, manufacture, and assemble every tufting machine that we sell. Similarly, each of our service technicians is dispatched from the same location delivering service you can rely on.
Why? Because no one knows our machines like we do. Our certified technicians install and service each machine we make. With an average of over 15 years of industry experience, our service staff knows tufting.
But knowledge and experience are only a part of the equation. It takes a culture of responsiveness and reliability to ensure customer satisfaction. That’s why most of our Service Parts are delivered to your site the same day.
And when it comes to the precision of a tufting machine, not all parts are created equal. Only genuine CMC service parts are engineered and manufactured to exacting OEM specifications. Don’t’ run the risk of using off-brand parts. Always use genuine factory service parts on your CMC machine.
At CMC, service is a component of perfection.
Call toll free for service or technical questions at 1-800-262-8327.