Card-Monoroe Corporation

We know and understand the cost of delays and lost production. That’s why we stock over 5,000 different part numbers for immediate shipment or delivery and have the manufacturing agility to produce over 95% of CMC brand OEM parts within 24-hours.

 

Recognizing the demand for reliable equipment performance, CMC has made the commitment – and theinvestment required – to ensure the availability of reliable parts and services for every tufting machine we make.

 

Complete customer satisfaction entails a responsibility to provide complete life-cycle support for all of our machines, whether it be replacement parts and assemblies, spares, on-site service, technical information or machine conversions and upgrades. And by using genuine CMC brand service parts you are assuring the tufting system’s integrity, not just an imitation of our original part.

 

Outstanding customer support is just another part of our commitment to your complete satisfaction through ourability to ensure your tufting machine performs the way you expect… better than all the rest.

 

With direct access to original designs and drawings, added to the fact that we have over 1,800 CMC machines operating in mills today, plus the latest technologies in manufacturing, service and engineering, the CMC Service and Customer Care Team is the only genuine OEM source for CMC brand parts and services including... 

 …On-Site Technical Assistance

CMC Field Service Representatives are available to provide technical assistance at your site for problemdiagnosis and resolution as well as accurate determination of replacement parts and maintenance needs. 

 …No Cost Machine Maintenance Assessment

As a value-added service to all of our customers, CMC offers a free preventive maintenance assessment of your tufting machines. An experienced CMC Field Service Representative will visit your facility and perform a comprehensive review, providing a written summary and recommended actions for each of your machines. Call 1-800-CMC-TECS (262-8327) for more information, or click here to go to Parts Sales.

 

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