Quality @ CMC
Our Quality Policy
We will continually learn and understand our internal and external customer requirements, and will provide defect-free products and services on time, every time.
The CMC commitment to quality is embodied within every person and integrated into every task
we undertake.
CMC's Principles of Quality Management
1. We define Quality as conformance to requirements, not subjective judgments.
2. We understand that requirements must be customer driven, not internally derived.
3. To cause Quality we emphasize prevention instead of detection.
4. We recognize that all work is a process (a series of activities designed to produce a specific output).
5. At CMC, Quality applies to all work activities, not just manufacturing.
6. To enhance Quality we treat the next person or department as a customer too.
7. Our performance standard is 100% - not “that’s close enough”.
8. At CMC, improvement is part of our culture, not a program or series of projects.
9. Our people are the key element of total quality.
10. We use data and analysis to ensure effective decision making.
11. We view our suppliers as strategic business partners.
12. We believe Quality is a reflection of management.
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