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Parts Help



Fast Delivery

We stock over 5,000 different part numbers for immediate shipment or delivery.

Original OEM Parts

We provide complete life-cycle support for all our machines, including replacement parts and assemblies.

Worry-Free Service Support

We have on-site technical assistance. We also offer a free, preventive maintenance assessment of your machine.


for parts questions, contact:


Linda Card

Customer Care Manager

Phone: +1 (423) 842-3312

Email Linda


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ORIGINAL OEM PARTS

Recognizing the demand for reliable equipment performance, CMC has made the commitment - and the investment required - to ensure the availability of reliable parts and services for every tufting machine we make. 

Complete customer satisfaction entails a responsibility to provide complete life-cycle support for all of our machines, whether it be replacement parts and assemblies or machine conversions and upgrades. 

By using genuine CMC brand service parts, you are assuring the tufting system's integrity and not risking your machine investment with an imitation of our original part.

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   worry-free service support

With direct access to original designs and drawings, CMC has complete knowledge of your tufting investment. When you combine our knowledge and history with the latest technologies in manufacturing, service, and engineering, the CMC Customer Care/Service Team is the only genuine OEM source for CMC brand parts and services, including:

On-Site Technical Assistance
CMC Field Service Representatives are available to provide technical assistance at your site for problem diagnosis and resolution, as well as accurate determination of replacement parts and maintenance needs. 
No-Cost Machine Maintenance Assessment
As a value-added service to all of our customers, CMC offers a free preventive maintenance assessment of your tufting machines. An experienced CMC Field Service Representative will visit your facility and perform a comprehensive review, providing a written summary and recommended actions for each of your machines. Call 1-800-CMC-TECS (262-8327), for more information. 

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Contact Support

USA: +1 800-262-8327
International: +1 423-842-3312

CMC/CARD-MONROE CORP.

4841 Adams Road
Chattanooga (Hixson), TN 37343 USA
P. +1 423-842-3312 | F. +1 423-842-9572

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